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IDProjectCategoryView StatusLast Update
0030282mantisbtfeaturepublic2022-05-28 11:24
Reportersangatoup Assigned To 
PrioritynormalSeverityminorReproducibilityhave not tried
Status closedResolutionno change required 
Product Version1.3.20 
Summary0030282: How to set up an notification email alert to the users once users added as monitor on the ticket
Description

Hi Team,

We are using the Mantis version 1.3.20 for one of our projects. We are trying to set up an alert mechanism for that project.

Can you please confirm which configuration needs to be set up, so that the monitor can get an email once they have been assigned to an issue as a monitor?

Please note: we are getting alerts of any updates on the incident but we want the added watcher to receive mail mentioning like - "He / She has been added as a watcher/monitor for the issue"

Regards,
Sangat Ghosh

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Activities

dregad

dregad

2022-05-18 10:15

developer   ~0066597

Check the "Send a Reminder" feature - this will let you type a message to send to the user, and add them to the monitoring list.

This is not a bug or feature request for MantisBT (you are asking for help on how to use the system). I am therefore resolving this issue as "no change required".

Please use the forums to get support on customizing and using MantisBT (refer to http://www.mantisbt.org/support.php for links and further details).