It works!
Many thanks.
Andreas
Search found 4 matches
- 10 Nov 2021, 08:40
- Forum: Customizations
- Topic: How to hide 'Duplicate ID' field
- Replies: 3
- Views: 4482
- 09 Nov 2021, 13:41
- Forum: Customizations
- Topic: How to hide 'Duplicate ID' field
- Replies: 3
- Views: 4482
How to hide 'Duplicate ID' field
Hello,
I'd like to hide 'Duplicate ID' filed on the Resolve issue tab.
Please, some one could suggest me a way for that?
Thanks in advance.
Andreas
I'd like to hide 'Duplicate ID' filed on the Resolve issue tab.
Please, some one could suggest me a way for that?
Thanks in advance.
Andreas
- 23 Dec 2020, 13:19
- Forum: Customizations
- Topic: Selecting required fields on resolve a case
- Replies: 3
- Views: 4575
Re: Selecting required fields on resolve a case
Thanks for your answer.. but no.
I want to hide system fields like 'Resolution' that I don't want to fill.
See attached file.
BR
I want to hide system fields like 'Resolution' that I don't want to fill.
See attached file.
BR
- 23 Dec 2020, 12:31
- Forum: Customizations
- Topic: Selecting required fields on resolve a case
- Replies: 3
- Views: 4575
Selecting required fields on resolve a case
Hello,
when I change the status of a case to Resolved, system requires to define a set of fields.
How to remove from this set the Resolution field?
Thanks in advance
when I change the status of a case to Resolved, system requires to define a set of fields.
How to remove from this set the Resolution field?
Thanks in advance