Does not receive confirmation email on register to bug tracker.

[poul_man]

Hi,

New to this - and not sure where to post - or if it is a Mantis problem.
I'm trying to report a problem in GeoSetter - but cannot register a user since I never receive a confimation email.
I get a Mantis message saying the registration is successful and I will receive an mail.
I have tried with both a 'gmail.com' and an 'outlook.com' address. Never receive any email.
Is this on the Mantis or the GeoSetter side?

If on the Mantis side, I will of course supply the email(s) in question - different from the one used here.

Best regards
Poul

[atrol]

You have to contact the support of Geosetter for that.
Their MantisBT instance is running on their own server using their own settings.

[atrol]

Just tried myself. I did receive the confirmation email from Geosetter.
Maybe you have it in your spam folder.

[poul_man]

Thanks a lot for the fast and useful answer!
And yes - it works on this site - I just created my account
And no, it is not in my spam folder(s) - wish it was.
GeoSetter is not the first site having problems sending registration confirmation via gmail - seems they are caught somewhere inside gmail, guess some internal "spam filter". But outlook usually works, then.

I'll try to find a way to contact GeoSetter without having an account

Thanks again,
Poul